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Fluffee New Zealand sells online direct to the public so you can buy & SAVE $ on all types of plush bedding linen and products.

We offer a wide range of products to meet your needs.

Our customers have always loved our prompt service, quality of products and price.

Let us know how we can assist you today.

Who We Are

Industry Tools Company is part of BuyFactory Direct Pty Ltd,, a trusted family-run business with over 15 years of experience.

We are dedicated to providing high-quality products and ensuring a smooth, transparent, and reliable shopping experience for customers.

Why Shop With Us?

✔ High-Quality Products – Made from durable materials for long-lasting performance.

✔ Easy & Transparent Shopping – Clear product descriptions, pricing, and a straightforward purchasing process.

✔ Reliable Customer Support – Our team is ready to assist with any enquiries for a smooth buying experience.

Customer Assurance

We are committed to providing a secure and worry-free shopping experience:

✔ Buyer Protection – If your order is not delivered, you are eligible for a full refund.

✔ Product Guarantee – If the product does not match the description, you may be eligible for a refund or replacement. Please review our Return & Refund Policy for full details.

✔ Secure Payments – We use trusted payment methods to ensure a safe transaction.

Contact Us

Our customers have always loved our prompt service, quality of products and price. Our support team is available 7 days a week and will respond within 24 hours.

We are happy to assist with any enquiries:

📧 Email: theteam@customersupport.care

📍 Administration Office: 8 Commerce Street, Auckland CBD, Auckland, 1010, New Zealand

📞 International Call Centre: +66983913877

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After introducing our Eco Pack packaging - we set the goal to working closely with our delivery providers to reduce our carbon emissions footprint. Thank you for being part of our journey to a brighter greener future.